❄ Ice Machine Code Lookup

Hoshizaki Fault & Error Codes

45 documented codes and fault signals, verified against service manuals, with plain-English fixes.

Hoshizaki is the other giant of commercial ice, famous for crescent-cube KM-series machines that run for a decade with basic care — and infamous for confusing new owners, because most KM-series cubers have no error code display. The machine communicates by beeping: the control board sounds a repeating alarm, and the number of beeps between pauses is the diagnosis. One beep is a high evaporator temperature, three beeps a long freeze cycle (the classic hard-water alarm), six and seven beeps are building voltage problems rather than machine problems.

Hoshizaki's dispensers and square-cube machines do show real codes: DCM-series cubelet dispensers use E-codes and lowercase c-caution codes, and IM-series square cubers show E1 and E2 directly while logging everything else behind a generic EE display. Count the beeps or read the code, then find it below — each page explains the fault, what an operator can safely try (cleaning the float switch fixes more Hoshizaki alarms than any part replacement), and when to stop resetting and call for service.

Hoshizaki DCM-270BAH cubelet icemaker/dispenser

Hoshizaki DCM-60KE / DCM-120KE cubelet dispenser

Hoshizaki IM-series square cuber (IM-500SAA and similar)

Hoshizaki IM-series square cuber (models with condenser thermistor)

Hoshizaki IM-series square cuber (water-cooled models with water regulating valve)

Hoshizaki KM-series Crescent Cuber

Hoshizaki KM-series Crescent Cuber (older E-board models)

Hoshizaki KM-series Crescent Cuber (older models, e.g. KM-280, KM-500, KM-630, KM-900)

Equipment still down? If you're in Middle Tennessee or Central Alabama, see who services commercial ice machines near you:
Nashville, TN →  ·  Birmingham, AL →